This website uses its own and third-party cookies, both during the browsing session and permanently, in order to function correctly, obtain information about traffic or remember the actions and preferences of users for later moments.

What are cookies?

A cookie is a file that is downloaded to your computer or terminal when you access our website. Cookies allow us, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize the user.

The cookies used by Guayaba, or the third party acting on its behalf, are only associated with an anonymous user and their computer, and we do not store sensitive personal identification information such as your address, password, your credit or debit card details. in the cookies we use.


Thanks to cookies, it is possible that the server of or the third party acting on its behalf, recognize the browser of the computer used by the user in order to make browsing easier, allowing, for example, access to users who have previously registered, access the areas or services offered by Guayaba, without having to register for each visit. They are also used to measure the audience and traffic parameters, control the progress and number of entries.

In the same way, the Web servers of will be able to automatically detect the IP address and the domain name used by the user. All this information is recorded in a server activity file that allows the subsequent processing of the data in order to obtain statistical measurements that allow knowing the number of page impressions, the number of visits made to web services, etc. In any case, said file is subjected to disassociation processes that prevent the identification of the users' machine.

Types of Cookies Our website uses its own and third-party cookies for different purposes, specifically:

  • Own cookies: These are those that we send to your computer or terminal from our website. We use them to be able to manage the sessions of the logged in users.

  • Third-party cookies: These are those that are sent to your computer or terminal from a domain or a web page that is not managed by us, but by another entity that processes the data obtained through cookies.

  • Session cookies: They are a type of cookies designed to collect and store data while accessing our website.

  • Persistent cookies: They are a type of cookies in which the data is still stored in the terminal and can be accessed and processed during a certain period of time, which can range from a few minutes to several years.

  • Analysis cookies: These are those that are well treated by us or by third parties, allow us to quantify the number of users and perform statistical measurement and analysis of the use made by users of our website. To do this, we analyze the navigation on our website in order to improve the offer of products or services that we offer.

We inform you that we can use cookies on your computer as long as you have previously given your consent, except in cases where cookies are necessary for browsing this website.

To this end, we indicate that the use of different cookies by our website allows us to distinguish you from other users, provide you with a better user experience and identify problems to improve our website. In the event that you give your consent, we will use cookies that will allow us to have more information about your preferences.

Likewise, we inform you that since cookies are not necessary for the use of our website, you can block or disable them through your browser settings. If you block or disable them, you can continue to use our website, although the use of some of its services may be limited and therefore your experience on our website less satisfactory.

If you wish to revoke your consent regarding our cookies policy, you must delete them on your device through the configuration of your Internet browsers. These are the links of the different browsers that report on cookies:

We recommend that you review this policy each time you access our website, in order to be adequately informed about possible changes to it.

Google DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL –


Confidentiality and security are paramount values for Guayaba Studio and consequently, we assume the commitment to guarantee the privacy of the user at all times and not to collect unnecessary information. Below, we provide you with all the necessary information about our Privacy Policy in relation to the personal data that we collect from you, explaining: Who is responsible for the processing of your data.

  • For what purposes we collect the data that we request.

  • What is the legitimacy for its treatment.

  • How long we keep them.

  • To which recipients your data is communicated.

  • What are your rights.

Guayaba Studio
Email: Hereinafter “Guayaba”, “We” or the “Responsible for the Treatment”.

Personal data refers to any information or data that can identify you directly (for example, your name or surname) or indirectly (for example, your national identity document). Personal data includes information such as email, postal address, mobile phone, personal preferences and shopping habits, or financial information, among others. It could also include numerical identifiers such as the IP address of your computer or the MAC address of your mobile device, as well as the information that we obtain through cookies.

This Privacy Policy covers all personal data collected and used by Guayaba.

The User (you) hereby guarantees that the personal data provided is true and accurate and undertakes to notify any change or modification thereof.

Any loss or damage caused to the website, the Data Controller or any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the User.

We can collect or receive your data through our website and forms, among others. In some cases, you provide us with your personal data directly (for example, when you shop on our website or when you contact us), or in other cases we collect it (for example, using cookies to understand how you use our site Web).

3. PURPOSES, LEGITIMATION AND CONSERVATION of the treatment of the data sent through:


  • Personal data collected: When making a purchase, you must fill out a form with your name, surname, postal address, mobile phone, email and bank details.

  • Purpose: The aforementioned personal data is collected to:

    • A correct provision of the service.

    • Manage and develop the registration on our website and identify you as a registered user, if you accept the "Save my information and consult more quickly next time" box.

    • Execute the contract of sale or services that you have contracted with Us.

    • Process and track your orders. Manage your orders and send the products you have purchased to the indicated address.

    • Manage the payment of your orders.

    • Contact you in relation to updates or informative communications related to the functionalities, products or services contracted.

    • Respond to questions or queries you may have in relation to your orders.

    • Manage any dispute related to your purchases.

    • Manage possible returns once you have made the purchase.

    • Send you commercial information and promotions of the products available on our website, in case of acceptance of the corresponding box.

  • Legitimation: Your express consent, the execution of the contractual relationship with you and the legitimate interest of Guayaba. In this sense, the processing of your data is necessary for the execution of the terms that regulate the use of the website, as well as for the execution of the contract of sale or provision of services, where appropriate.

  • Conservation: We will process your data for as long as is necessary for the correct provision of the service, as well as for the minimum time necessary to comply with our legal obligations and for business purposes.

For your security, Guayaba has relied on the payment system by credit or debit card to the Stripe payment gateway. The bank details entered are encrypted and transmitted securely to the servers of the bank and subsequently, they are verified with the issuing bank to avoid possible fraud and abuse.

The card security code (CVV or CVC) is only used to make the purchase in progress, and will not be stored or processed later as part of your card details.

We store and transmit your card details in accordance with the main international security and confidentiality standards for credit and debit cards.

You can also use Apple Pay as a payment method, which includes adequate security measures, such as data encryption, among others.


  • Purpose: Answer your requests for information, respond to your requests and answer your questions or doubts.

  • Legitimation: Your consent when requesting information from us through the email address.

  • Conservation: Once your request has been answered by email, if you have not generated a new treatment.

We may retain some personal data to comply with our legal or regulatory obligations, as well as to administer our rights (for example, to enforce our claims in court) or for statistical or historical purposes.

When we no longer need to use your personal data, it will be removed from our systems and records or anonymized so that we can no longer identify it.

Obligation to provide us with your personal data and consequences of not doing so.

The provision of personal data requires a minimum age of 14 years, or where appropriate, have sufficient legal capacity to contract.

The personal data requested is necessary to manage your requests and / or provide the services that you may contract, so if you do not provide them, we will not be able to serve you correctly or provide the service you have requested.

In any case, we reserve the right to decide whether or not to include your personal data and other information in our databases.


To fulfill the purposes indicated in this Privacy Policy, the personal data that we collect from you may be processed by Guayaba.

Likewise, your personal data may be communicated to:

  • Financial entities, logistics, transportation and delivery service providers.

  • Third parties that help us manage leads, provide IT services, such as platform providers, hosting services, maintenance and support in our databases, as well as in our software and applications that may contain data about you.

  • Third parties that help us provide digital services, loyalty programs, identity management, ratings and reviews, CRM, web analytics and search engine.

  • Advertising, marketing, digital media and social media agencies, to help us offer advertising, marketing and campaigns, in order to analyze their effectiveness and manage your contact and your questions.

  • For the efficiency of the service, sometimes your data may be communicated to service providers that may be located in the United States of America or other countries or territories located outside the European Economic Area. However, we will ensure that any communication of your personal information that we or those third parties with whom we share your personal information, comply with the legislation that is applicable to us.

  • Third parties for compliance with legal regulations.


Anyone can withdraw their consent at any time, when it has been granted for the processing of their data. In no case, the withdrawal of this consent conditions the execution of the subscription contract or the relationships generated previously.

Likewise, you can exercise the following rights:

  • Request access to your personal data or its rectification when they are inaccurate.

  • Request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

  • Request the limitation of your treatment in certain circumstances.

  • Request opposition to the processing of your data for reasons related to your particular situation.

  • Request the portability of the data in the cases provided for in the regulations.

  • Other rights recognized in the applicable regulations.

Where and how to request your Rights: By writing to the person in charge at their postal or electronic address (indicated in section 1), indicating the reference "Personal Data", specifying the right to be exercised and with respect to which personal data.

In case of divergences with the company in relation to the processing of your data, you can file a claim with the Data Protection Agency (


With the aim of safeguarding the security of your personal data, we inform you that we have adopted all the necessary technical and organizational measures to guarantee the security of the personal data supplied from its alteration, loss and unauthorized treatment or access.


It is important that in order for us to keep your personal data updated, you inform us whenever there has been any change in them, otherwise, we are not responsible for their veracity. We are not responsible for the privacy policy regarding the personal data that you may provide to third parties through the links available on our website.


If you have any questions or concerns about the way we treat and use your personal data or wish to exercise any of the rights described above, please contact